1. General Terms

  • By accessing our website, you confirm that you are at least 18 years old or using the website under parental supervision.

  • We reserve the right to modify these terms at any time without prior notice.

  • Any changes to these terms will be effective immediately upon posting on the website.

  • Your continued use of the website after modifications constitutes acceptance of the updated terms.

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2. User Account

  • Customers must provide accurate and up-to-date information while creating an account.

  • Users are responsible for maintaining the confidentiality of their account details and passwords.

  • Any unauthorized use of your account must be reported immediately to our support team.

  • We reserve the right to suspend or terminate accounts found to be in violation of our policies.

3. Product Information

  • We strive to ensure that all product descriptions, images, and pricing are accurate. However, occasional errors may occur.

  • In case of an incorrect price or description, we reserve the right to correct it or cancel the order.

  • Product availability is subject to change without notice.

4. Payment and Pricing

  • We accept various payment methods, including UPI, credit/debit cards, net banking, and digital wallets.

  • Prices displayed on the website are subject to change without prior notice.

  • All transactions are processed securely to ensure customer data protection.

5. Shipping and Delivery

  • We strive to process and ship orders as quickly as possible.

  • Delivery times vary based on the customer’s location and product availability.

  • Shipping charges, if applicable, will be clearly mentioned at checkout.

  • Any delays caused by third-party courier services are beyond our control, and we do not hold responsibility for such issues.

  • Customers will receive tracking details once the order is dispatched.

6. Returns and Refunds

  • Returns are accepted within 7 days of purchase if the product is unused and in its original packaging.

  • Customers must initiate a return request through our support team.

  • Refunds will be processed within 5-7 business days after return approval.

  • We do not accept returns for perishable or customized items unless they are damaged or defective.

7. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our liability is limited to the amount paid for the product purchased from our website.

8. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Ernakulam, Kerala.

 

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